v24.11.30

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Release Notes

Backend

WhatsApp Integration

• Fixed attachment message issues

• Resolved bugs and added agent ID for WhatsApp messages from the dashboard

• Fixed duplicate WhatsApp notifications

• Ensured conversations are not created for empty WhatsApp messages

• Addressed WhatsApp notification fixes and enhanced error handling

• Improved handling of user data in WhatsApp notifications

• Resolved duplicate WhatsApp messages and attachment handling issues

APIs and Features

• Added fields for ring duration, available agents, and mapped agents in missed call APIs

• Implemented [KAN-593] Schedule Meeting History API

• Updated weekly email with new data fields

• Refactored sorting by name in sources light API [KAN-599]

• Updated response for scheduled meeting list history API [KAN-604]

Analytics and Reports

• Fixed time format issues in analytics API

• Updated reports data and ensured accuracy

• Resolved timezone issues for scheduled calls

• Enhanced missed call criteria and added dropped_at field

Error Handling and Notifications

• Added error handling for Celery tasks and corrected return errors for Firebase notifications

• Introduced Slack notifications for Celery task failures

• Removed unnecessary arguments from Slack messages

Other Fixes and Improvements

• Optimized source welcome video functionality

• Corrected arguments in the email function

• Added custom "Powered by" feature

• Ensured correct handling of the last_attended_by value

• Fixed bugs and made miscellaneous improvements

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Dashboard

UI Enhancements

• Updated UI for missed calls page and resolved general UI issues

• Improved the display of ratings averages and meeting statuses

• Added a new store details tab feature in assets

• Removed background color and border in WhatsApp chat from the dashboard

Features and Improvements

• Changed follow-up approach for missed calls and added new fields to missed calls reports

• Added custom "Powered by" implementation [KAN-602]

• Improved widget filters, fixed CSV report issues, added new columns, and resolved pagination issues on the missed calls page

• Enhanced handling of user roles and permissions

Other Changes

• Updated scheduling for meetings

• Adjusted socket event UID handling

• Merged changes from main to local for further stability