AI Chat (Add Context)
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Introduction - AI Chat feature enhances customer interaction and streamline support processes. This AI Chat utilizes advanced algorithms to provide instant responses to common inquiries, ensuring your customers receive prompt assistance around the clock.
Introduction - AI Chat feature enhances customer interaction and streamline support processes. This AI Chat utilizes advanced algorithms to provide instant responses to common inquiries, ensuring your customers receive prompt assistance around the clock.
Steps to be followed to enable the AI Chat -
1.Go to the Asset Tab.
Click on Add Widget to create a new widget.
Go to Widget button. Add the Name and the Description of the widget. Select AI Chat option in Channel 1 and Channel 2, then click on Save.
Go to AI Bot option and enable Allow AI, add the Chat Bot Name and enter the Context Text and then click on Save.
Note - The format of the context should start from Context Start and end with Context End.
Steps to enable AI Chat on SaleAssist -
