> For the complete documentation index, see [llms.txt](https://docs.saleassist.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.saleassist.ai/addons/live-chat.md).

# Live Chat

**Steps:-**

1. Click on Assets.
2. Select the widget.
3. Jump to the widget tab.

<figure><img src="/files/3BPAelRwBpJShNFzxLKO" alt=""><figcaption></figcaption></figure>

4. Now from the channels, choose Ai Chat and save it.

<figure><img src="/files/hwXq0XyqH5IAmtI7xTbf" alt=""><figcaption></figcaption></figure>

5. The representative will receive a call on the sales assist's dashboard whenever someone tries to initiate a conversation from your website.

<figure><img src="/files/EZjHJZri0qY0mUcmxGwS" alt=""><figcaption><p>Agent's View.</p></figcaption></figure>

<figure><img src="/files/t7i5KCoCjmpXwiGBndd8" alt="" width="127"><figcaption><p>Customer's view.</p></figcaption></figure>

6. They can start a conversation once the agent approves the request.

<figure><img src="/files/WfkCTJ3jPUPaJbQ7lD5b" alt=""><figcaption></figcaption></figure>

**Questions?**

Please feel free to reach out via <mark style="color:blue;"><support@saleassist.ai></mark> if you need any help.