> For the complete documentation index, see [llms.txt](https://docs.saleassist.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.saleassist.ai/integration-guide/agent-feedback.md).

# Agent Feedback

This is the feedback form from the agent side to fill in some checklist to update customer’s behaviour and interest to inquire about next time accordingly.

<figure><img src="https://lh7-us.googleusercontent.com/FnZwfjp3zqHsSGPLkwkMwt5TLSEqLVlMlyNEWRnURmyhgxFmuolnKIJegUDSjVTgeSppoX_eGFIC4WivVLktsV5fflWBJ673DPvJKhNtGJI_nXyuQ7Q-LCChDXb1aUYQ8OrcHo-mxZFZ4jxeWjWKtw" alt=""><figcaption><p><em><strong>Agent Feedback form</strong></em></p></figcaption></figure>

You can adjust this form as needed, and while speaking with a customer, you can add comments or remarks to it.&#x20;

*<mark style="color:yellow;">**Note: When the call is over, your notes and observations will appear in front of that specific lead.**</mark>*

How to fill the form while being on the call? Follow the steps mentioned below:)

1. Click on the form icon on the right hand side of the dashboard.

<figure><img src="https://4077475847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2E1BRiNMSRbVYjk7d1Xu%2Fuploads%2FRRJhmFsZuXFBparV1X38%2Fsaleassist.jpg?alt=media&amp;token=5aaca044-978b-4a82-9511-95c4505acddf" alt=""><figcaption></figcaption></figure>

2. A form will appear which you need to fill and save and that's it and you are done.

<figure><img src="https://4077475847-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2E1BRiNMSRbVYjk7d1Xu%2Fuploads%2FCqVz3k8uwuN9PMNJi9v2%2Fimage.png?alt=media&amp;token=817b8486-084a-42f7-b6e8-ca1af63ef6b0" alt=""><figcaption></figcaption></figure>

***Note:- Always remember to save the modifications.***

**Questions?**

**Please feel free to reach out via&#x20;**<mark style="color:blue;">**<support@saleassist.ai>**</mark>**&#x20;if you need any help:)**