Onboarding Steps
Below are the steps to onboard any client
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Below are the steps to onboard any client
Last updated
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Step 1: by registering for an admin account at
Step 2: Select the Feature/Service to start with from below catalog
Step 3: Determine Call Routing Structure and check whether they have centralized team that handles all customer interactions, or if they have multiple stores that each manage their own calls. Step 4: Do you have separate websites for desktop and mobile, or is your site responsive? Step 5: Which one is the ecommerce tech stack being used in your website
Shopify, wordpress, Magento etc.
Step 6: CRM Integration with our webhook events by following below documentation.
Webhook documentation
Step 9: Download and login to our Mobile Apps (for both Android and IOS ) for Agents
Here is the Download links for both
Step 7: Add and invite all of your agents by following the
Step 8: Whitelabeling can be done by adding your details to the dashboard.
Step 10: Onboard your own WhatsApp number to send alerts and notifications to your customers for any live call / schedule call etc. Follow steps here to request for .