Listening for events
Learn how to listen to the various events that the Cobrowse SDKs exposes to hook in to the lifecycle of a Cobrowse session.
The Cobrowse SDKs offer a range of events that you can use to hook in to the lifecycle of a Cobrowse session. The lifecycle of a Cobrowse session is based on the following states:
pending - The session has been created, but an agent or device has not yet joined
authorizing - The session is waiting to start, but confirmation from the user is required
active - The screen share session is in progress, frames are streaming
ended - The session is finished and can no longer be used or updated
The typical transition between states of a Cobrowse session is: pending
( -> authorizing
) -> active
-> ended
. If session authorization is disabled (i.e. no user consent is required), the authorizing step will be skipped.
Session Lifecycle Events
You can get insight into the state of the session using the following lifecycle events:
Session Loaded Events
When a Cobrowse session is requested, either by the agent via a push channel, or via a 6 digit code, an event is triggered in the device-side SDKs. The loaded event signifies that a session is initialising, this event is a good opportunity to any one-time setup for the session. To listen to this event:
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