User Experience
This is the lead capturing form where you can allow trigger messages or make alterations to time. You can also recast the welcome message from here.
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This is the lead capturing form where you can allow trigger messages or make alterations to time. You can also recast the welcome message from here.
Last updated
Was this helpful?
Allow pop up video
Enabling this option will increase the widget size. This will make your widget more attractive to website visitors.
Trigger Messages :- You can also indulge the content of your message and duration of message from here.
Trigger Messages will pop up with the welcome video.
Welcome Salutation/ Welcome Message:- These are the messages that will come along your welcome video.
You can modify your messages from here
Wait Message:- If your agents are busy and there is some delay while answering the call, your customers will be able to see this wait message which you can modify according to your preference.
Call Timeout Message:- If there is non availability of your agent to answer the call, a timeout message will pop out.
Missed Call Message :- This is the missed call message which you can customise from your end.
Thank you Message:- Once a call is done , a thank you message will be reflected on your screen which can be modified anytime.
Capture Form
This segment includes a lead capturing form which inquires your client or website visitors to fill in some certain details before being admitted to a call.
You can effortlessly modify the form by dragging and dropping from the right hand side of your dashboard.
You can also collect the data of your customer by authorising different options.
Note:- Always remember to save the messages and modifications.
Questions?
Please feel free to reach out via support@saleassist.ai if you need any help:)
