# SaleAssist.ai ## SaleAssist.ai - [Welcome](https://docs.saleassist.ai/welcome.md): SaleAssist is an all-in-one SaaS platform to enable Live Video Commerce. - [Introduction](https://docs.saleassist.ai/introduction.md): SaleAssist.ai enables live video customer engagement and live video selling to boost sales conversions and improve customer experience. - [Onboarding Steps](https://docs.saleassist.ai/onboarding-steps.md): Below are the steps to onboard any client - [🚀 SaleAssist Onboarding Guide](https://docs.saleassist.ai/saleassist-onboarding-guide.md): Welcome to SaleAssist! This onboarding plan is structured across the next few days to ensure a smooth setup, seamless integration, and proper enablement of your entire team. - [🌟SaleAssist Onboarding – Implementation Plan](https://docs.saleassist.ai/saleassist-onboarding-implementation-plan.md): Welcome to SaleAssist.ai To ensure a smooth and structured go-live, we follow a 3-day onboarding plan with focused sessions for setup, integrations, and customization. - [SaleAssist.ai – Client Onboarding Guide](https://docs.saleassist.ai/saleassist.ai-client-onboarding-guide.md): Welcome to SaleAssist.ai — your all-in-one platform for video commerce, live engagement, and AI-assisted customer interactions. We’re excited to help you get started! - [Admin Account Creation Guide](https://docs.saleassist.ai/admin-account-creation-guide.md): Your Admin Account is the central hub from where you manage your organization, team members, widgets, and all customer engagement features. Follow this simple guide to set up your Admin Account. - [Agent Onboarding Guide](https://docs.saleassist.ai/agent-onboarding-guide.md): As an Agent, you will handle customer calls, chats, and leads assigned to you by your Admin. Please follow the steps below to complete your setup. - [Best Practices / Recommendations](https://docs.saleassist.ai/best-practices-recommendations.md): Maximize conversions with VidSell, Reels & Strike - [Getting Started](https://docs.saleassist.ai/getting-started.md): Get started with enabling Live Video Commerce on your website/platform in minutes. - [Live Video Calling](https://docs.saleassist.ai/features-overview/live-video-calling.md): The live video calling feature helps you connect with your clients or website visitors by enabling a widget on your website. - [Outbound Calls](https://docs.saleassist.ai/features-overview/live-video-calling/outbound-calls.md): Outbound calling features help your agents initiate a call from the dashboard to the lead or website visitor. - [Schedule Video Meets](https://docs.saleassist.ai/features-overview/live-video-calling/outbound-calls/schedule-video-meets.md): Your clients can book times for video calls with the help of a schedule video meeting. You can integrate it in a button form too. - [Instant Video Meets](https://docs.saleassist.ai/features-overview/live-video-calling/outbound-calls/instant-video-meets.md): Agents can have quick video meetings from the saleassist's dashboard. - [Inbound Calls](https://docs.saleassist.ai/features-overview/live-video-calling/inbound-calls.md): Inbound calling helps you answer calls from the website initiated by customers. - [How to use ?](https://docs.saleassist.ai/features-overview/live-video-calling/inbound-calls/how-to-use.md): Once you are done with the integration part you can do the configurations in the widget as given below. - [Integration](https://docs.saleassist.ai/features-overview/live-video-calling/inbound-calls/integration.md): It will only take a few minutes to integrate the widget into your website. - [Desktop Call Management](https://docs.saleassist.ai/features-overview/live-video-calling/inbound-calls/desktop-call-management.md): SaleAssist Desktop Call Management features help how you can manage the inbound calls. - [Live Stream Selling](https://docs.saleassist.ai/features-overview/live-stream-selling.md): The SaleAssist Live Streaming Selling feature helps you to reach thousands of audiences at the same time via different social channels as well on your website. - [How to go Live?](https://docs.saleassist.ai/features-overview/live-stream-selling/how-to-go-live.md) - [Get RTMP and Stream Key from social channels.](https://docs.saleassist.ai/features-overview/live-stream-selling/get-rtmp-and-stream-key-from-social-channels..md): Follow the steps mentioned below for any or every social media platform you want. - [Shoppable Videos Tiles](https://docs.saleassist.ai/features-overview/shoppable-videos-tiles.md) - [How to use?](https://docs.saleassist.ai/features-overview/shoppable-videos-tiles/how-to-use.md) - [Integration](https://docs.saleassist.ai/features-overview/shoppable-videos-tiles/integration.md) - [Strike](https://docs.saleassist.ai/features-overview/strike.md): It's a reverse trigger to nudge the customer to connect. - [AI Videos](https://docs.saleassist.ai/features-overview/strike/ai-videos.md): AI videos can be generated within few minutes just by using the Saleassist dashboard. You just need to follow a few simple steps. - [Co-Browsing](https://docs.saleassist.ai/features-overview/co-browsing.md): Co-Browsing is a technology that allows two or more people to simultaneously browse the same website or web application together. - [Mobile SDK integration](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration.md) - [Cobrowse - Flutter SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/cobrowse-flutter-sdk.md): Flutter iOS and Android SDK - [React Native SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/react-native-sdk.md): This document assumes that you understand the basic terms of React Native App development - [IOS SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/ios-sdk.md): This document assumes that you understand the basic terms of IOS app development - [Android SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/android-sdk.md): This document assumes that you understand the basic terms of Android app development in Kotlin language - [How to delete my account?](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/how-to-delete-my-account.md): Below are the steps to explain if someone wants to delete their account on SaleAssist App. - [Cobrowse - Android SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/cobrowse-android-sdk.md): Cobrowse - Android Native SDK - [Cobrowse - IOS SDK](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/cobrowse-ios-sdk.md): iOS SDK - [Identify your devices for Cobrowse](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/identify-your-devices-for-cobrowse.md): Effortlessly identify, search, and filter devices on your dashboard by specifying custom key/value pairs as metadata. - [Use 6-digit codes](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/use-6-digit-codes.md): Cobrowse does not require any visible UI presented to the user but there is the option to present a UI that generates a 6-digit code. Learn more. - [Redact sensitive data](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/redact-sensitive-data.md): Ensure secure remote screen viewing using the redaction API to automatically block sensitive data such as credit card details, social security numbers and more. - [Start and Stop Cobrowsing](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/start-and-stop-cobrowsing.md) - [Listening for events](https://docs.saleassist.ai/integration-guide/mobile-sdk-integration/listening-for-events.md): Learn how to listen to the various events that the Cobrowse SDKs exposes to hook in to the lifecycle of a Cobrowse session. - [User Experience](https://docs.saleassist.ai/integration-guide/user-experience.md): This is the lead capturing form where you can allow trigger messages or make alterations to time. You can also recast the welcome message from here. - [Agent Mapping](https://docs.saleassist.ai/integration-guide/agent-mapping.md): Your working hours, working days, and break times can all be changed from here. You must invite agents to your organization before adding any to the call-answering team. - [Nudges](https://docs.saleassist.ai/integration-guide/nudges.md): Nudges are the pop ups that will appear on your website, by permitting them you can add your own discount coupons or any information or guidance that you want to post. - [Agent Feedback](https://docs.saleassist.ai/integration-guide/agent-feedback.md): This is the feedback form from the agent side to fill in some checklist to update customer’s behaviour and interest to inquire about next time accordingly. - [AI Chat (Add Context)](https://docs.saleassist.ai/integration-guide/ai-chat-add-context.md) - [API Integration](https://docs.saleassist.ai/integration-guide/api-integration.md) - [Webhook Integration](https://docs.saleassist.ai/integration-guide/webhook-integration.md): SaleAssist Webhook integration - [FAQ & Troubleshooting](https://docs.saleassist.ai/integration-guide/faq-and-troubleshooting.md) - [Lead Management](https://docs.saleassist.ai/integration-guide/lead-management.md): Leads Traceability - [Task Management](https://docs.saleassist.ai/integration-guide/task-management.md): Add Task Feature - [SaleAssist Whatsapp Feature](https://docs.saleassist.ai/integration-guide/saleassist-whatsapp-feature.md) - [Anonymous User Tracking - StrikeX Events](https://docs.saleassist.ai/integration-guide/anonymous-user-tracking-strikex-events.md) - [Sales/Conversion Tracking - Widget](https://docs.saleassist.ai/integration-guide/sales-conversion-tracking-widget.md): Track User Journey along with Conversions on your website. - [Sales/Conversion Tracking - Video Tiles](https://docs.saleassist.ai/integration-guide/sales-conversion-tracking-video-tiles.md): Track User Journey along with Conversions on your website via SaleAssist Video Tiles. - [Integrate meetings lite dashboard](https://docs.saleassist.ai/integration-guide/integrate-meetings-lite-dashboard.md): Document to integrate meetings lite dashboard - [Wix - Integration steps](https://docs.saleassist.ai/integration-guide/wix-integration-steps.md) - [Media](https://docs.saleassist.ai/assets-managment/media.md): You can find your AI video or video or image used in any way here. You can also generate the link to that particular image or video there for your reference. - [Products](https://docs.saleassist.ai/assets-managment/products.md): You can add your products, which you need to use in video tiles, shoppable videos, streaming live, etc. - [Orders](https://docs.saleassist.ai/assets-managment/orders.md) - [Profile](https://docs.saleassist.ai/organization-settings/profile.md) - [Organization](https://docs.saleassist.ai/organization-settings/organization.md): This is where you may submit your logos and backgrounds, modify your organization's name, and more. - [Users & Roles](https://docs.saleassist.ai/organization-settings/users-and-roles.md): This area facilitates the process of inviting your agents to join your organisation. - [SMTP Integration](https://docs.saleassist.ai/organization-settings/smtp-integration.md) - [Custom Domain](https://docs.saleassist.ai/organization-settings/custom-domain.md): Including Custom domain enhances authority, helps you establish your brand and the trust to your customers etc. - [Notification Manager](https://docs.saleassist.ai/organization-settings/notification-manager.md): You are welcome to accept the invitation from your organization or any other organization and join it. As a member of that organization, you have access to all account details and can manage calls. - [Agent Leaves Managment](https://docs.saleassist.ai/organization-settings/agent-leaves-managment.md): This feature allows you to mark your leave in advance, ensuring better planning and coordination. By updating your availability beforehand, we can avoid assigning calls to you during your absence. - [Transcription & Summarization](https://docs.saleassist.ai/addons/transcription-and-summarization.md): One can get the transcription and summarization of their chat with another person after a call. - [Video QR Codes](https://docs.saleassist.ai/addons/video-qr-codes.md): For marketing purposes, you can easily create banners from generating QR codes, then broadcast them on your social media networks. - [Video Emails](https://docs.saleassist.ai/addons/video-emails.md): You can retarget your audience with emails by sending them a single video along with a headline and some messaging. - [Live Chat](https://docs.saleassist.ai/addons/live-chat.md): Live Chat facilitates communication between your representatives and website users by activating the chat feature on the widget. - [Outbound Phone Calling](https://docs.saleassist.ai/addons/outbound-phone-calling.md) - [Book In-store appointment](https://docs.saleassist.ai/addons/book-in-store-appointment.md) - [Schedule Call](https://docs.saleassist.ai/addons/schedule-call.md): How to schedule a call? - [Shoppable Video Links](https://docs.saleassist.ai/addons/shoppable-video-links.md): You can utilize shoppable video links in your video to tag the products. - [How to use?](https://docs.saleassist.ai/addons/shoppable-video-links/how-to-use.md) - [Integration](https://docs.saleassist.ai/addons/shoppable-video-links/integration.md) - [Video FAQs](https://docs.saleassist.ai/addons/video-faqs.md): Got some extra video to post on your pages or website in the form of FAQs? This feature will help you enable them on your website. - [How to use?](https://docs.saleassist.ai/addons/video-faqs/how-to-use.md) - [Integration](https://docs.saleassist.ai/addons/video-faqs/integration.md) - [WhatsApp Onboarding steps](https://docs.saleassist.ai/addons/whatsapp-onboarding-steps.md): WhatsApp onboarding is for verifying your number for WhatsApp chat and notifications to your customers regarding the scheduled and instant calls with your brand name and logo. - [Widget Insights](https://docs.saleassist.ai/analytics/widget-insights.md): You can view widget usage, such as incoming calls and active leads, among other things. - [Video tiles insights](https://docs.saleassist.ai/analytics/video-tiles-insights.md): From here, you can watch views on video tiles. - [Reporting](https://docs.saleassist.ai/analytics/reporting.md): To check the utilization, reports on a daily, weekly, or monthly basis can be downloaded. - [SaleAssist Mobile Application](https://docs.saleassist.ai/analytics/saleassist-mobile-application.md) - [How to manage calls on Mobile Application](https://docs.saleassist.ai/analytics/how-to-manage-calls-on-mobile-application.md) - [Admin Controls](https://docs.saleassist.ai/analytics/admin-controls.md): How To generate Report - - [🛍️ SaleAssist (VidSell) Integration – Best Practices](https://docs.saleassist.ai/saleassist-vidsell-integration-best-practices.md): Integrating Live Video Shopping powered by SaleAssist is quick and effortless — it takes less than 10 minutes to go live. - [Best Practices](https://docs.saleassist.ai/best-practices.md) - [Troubleshoot Video Call Permissions](https://docs.saleassist.ai/troubleshooting/troubleshoot-video-call-permissions.md): Solutions to the basic and frequent queries: - [AIVA - Meeting Intelligence, Lead qualification And Audit Rules](https://docs.saleassist.ai/policies/aiva-meeting-intelligence-lead-qualification-and-audit-rules.md): lead\_classification\_rules and conversation\_audit\_rules are customisable via dashboard. - [Privacy Policy](https://docs.saleassist.ai/policies/privacy-policy.md): SaleAssist Privacy Policy. - [v24.11.24](https://docs.saleassist.ai/release-logs/v24.11.24.md) - [v24.11.30](https://docs.saleassist.ai/release-logs/v24.11.30.md) - [v24.12.10](https://docs.saleassist.ai/release-logs/v24.12.10.md) - [v25.01.10](https://docs.saleassist.ai/release-logs/v25.01.10.md) - [v25.01.18](https://docs.saleassist.ai/release-logs/v25.01.18.md) - [v25.01.29](https://docs.saleassist.ai/release-logs/v25.01.29.md) - [v25.02.05](https://docs.saleassist.ai/release-logs/v25.02.05.md) - [v25.02.05](https://docs.saleassist.ai/release-logs/v25.02.05-1.md)